Terms & Conditions

Terms & Conditions

Last updated: [Insert date]

1. About these terms

Welcome to Scale Levers, available at scalelevers.com.au (“Website”).

These Terms & Conditions (“Terms”) govern your access to and use of the Website, including its articles, tools, templates, downloads, newsletter and other content or services made available through it.

In these Terms, “Scale Levers”, “we”, “us” and “our” refer to [insert full legal name or registered business name], the operator of the Website.

By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

Business operator: [Insert full legal name or registered business name]
ABN: [Insert ABN, if applicable]
Contact: [Insert contact email address]

2. Purpose of the Website

Scale Levers provides information, educational content, tools and resources intended to help small-business owners understand business challenges, explore opportunities and make better-informed decisions.

The Website is provided for general informational and educational purposes. Unless expressly stated otherwise, content is not tailored to your specific business, financial position or circumstances.

3. Use of content and resources

You may use the Website and its resources for your own personal or internal business purposes, subject to any additional licence terms provided with a particular resource.

Unless we give written permission or the law permits it, you must not:

  • reproduce, republish or commercially distribute our content or resources;
  • resell, sublicense or repackage our resources as your own;
  • remove copyright notices or other proprietary notices;
  • use our content in a misleading way or imply that we endorse your products or services; or
  • use the Website unlawfully or in a way that interferes with its security, operation or availability.

You may share links to our publicly available pages, provided you do so accurately and do not misrepresent our content or brand.

4. Intellectual property

Unless otherwise stated, the Website’s original content, branding, design elements, written materials, templates and other materials are owned by or licensed to Scale Levers and are protected by applicable intellectual property laws.

Accessing or downloading a resource does not transfer ownership of its intellectual property to you.

Any third-party material remains the property of its respective owner and may be subject to separate terms.

5. Accuracy and availability

We aim to provide useful, relevant and accurate information. However, business information, tools and resources may contain errors, become outdated or require adaptation to particular circumstances.

We do not guarantee that the Website will always be available, uninterrupted, error-free, complete or suitable for every purpose.

We may update, change, suspend or remove Website content or features from time to time.

6. Business Health Check and other tools

Any Business Health Check, calculator, questionnaire, template or diagnostic tool provided through Scale Levers is intended to assist your own assessment and decision-making.

Unless expressly agreed otherwise in writing:

  • results depend on the information you provide and the methodology used;
  • outputs may be indicative and may not reflect every relevant aspect of your business;
  • the tools do not constitute an audit, assurance engagement or independent verification of your business information; and
  • you remain responsible for checking the results, considering your circumstances and deciding what actions to take.

You should not rely solely on a tool or report when making significant business, financial, legal, employment or other decisions.

7. Third-party services and links

The Website may link to third-party websites, products or services. These are provided for convenience or information.

We do not control third-party websites and, unless expressly stated, do not endorse or accept responsibility for their content, availability, products, services or privacy practices.

Your use of a third-party service may be subject to its own terms and policies.

8. Your responsibilities

When using the Website or submitting information through our forms, you agree to:

  • provide information that is accurate to the best of your knowledge;
  • ensure you have authority to submit any information about another person or business;
  • avoid submitting confidential or sensitive information unless it is necessary and specifically requested;
  • use the Website lawfully and respectfully; and
  • not attempt to gain unauthorised access to our systems or interfere with their operation.

You are responsible for maintaining the confidentiality of any account credentials if account-based features are introduced.

9. Paid services and purchases

If we offer paid services, subscriptions, reports, courses or other products, additional terms may apply. These may include a separate service agreement, order terms, payment terms, scope of work, cancellation arrangements and refund provisions.

We will provide relevant terms before or at the point of purchase, as appropriate.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

10. Limitation of liability

To the extent permitted by law, we exclude liability for loss arising from your use of, or reliance on, general information or resources on the Website, including indirect or consequential loss, loss of profits, loss of opportunity or business interruption.

This provision does not exclude liability where doing so would be unlawful. It does not exclude, restrict or modify any consumer guarantee, statutory right or remedy that cannot lawfully be excluded or limited.

Where the law permits a limitation or exclusion, its application will depend on the circumstances and the nature of the relevant service or product.

11. Indemnity

To the extent permitted by law, you agree to be responsible for losses, liabilities, claims or reasonable costs arising from your unlawful use of the Website, your material breach of these Terms or your infringement of another person’s rights.

This clause does not apply to the extent that the relevant loss was caused by our own unlawful conduct or where the law prevents the liability from being imposed on you.

12. Privacy

Our handling of personal information is explained in our Privacy Policy, available through the Website footer.

By using the Website, you acknowledge that you can review that policy. Where we require consent for a particular collection or use of information, we will seek it as appropriate.

13. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on this page with its updated date.

Changes will apply from publication unless a different effective date is stated or the law requires otherwise. Where required, we will provide additional notice or obtain consent.

14. Governing law

These Terms are governed by the laws applicable in Western Australia, Australia, except where another law must apply.

You and Scale Levers submit to the jurisdiction of the courts with authority in that jurisdiction, subject to any mandatory legal rights you may have.

15. Contact

Questions about these Terms can be sent to:

Scale Levers
support@scalelevers.com.au